FAQ
About Our Products
Q: What type of hair do you sell?
A: We sell 100% human hair, available in various textures like straight, body wave, deep wave, and curly. Our hair is soft, durable, and designed to last with proper care.
Q: Can your hair bundles be dyed or bleached?
A: Yes! Our hair is 100% RAW and can be dyed, bleached, or styled just like your own hair. We recommend consulting a professional stylist for the best results.
Q: How long does the hair last?
A: With proper care, our hair bundles can last 2-3 years or longer. Be sure to follow our hair care instructions to maximize longevity.
Ordering & Payment
Q: How can I place an order?
A: Orders can be placed directly through our website. Simply browse, select your desired products, and check out securely.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment options listed at checkout.
Q: Can I cancel or change my order?
A: If your order hasn’t shipped yet, you may request changes or cancellations by contacting us at
Shipping & Delivery
Q: Do you offer international shipping?
A: Yes, we ship worldwide! Shipping costs and delivery times vary by location.
Q: How long does shipping take?
A: Standard shipping within the U.S. takes 3-7 business days. Expedited options are also available at checkout.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with your tracking number and a link to track your package.
Returns & Exchanges
Q: Can I return or exchange my hair bundles?
A: Yes, we accept exchanges only of unused and unaltered products in their original packaging within 7 days of delivery. For exchanges, contact us to arrange the process. Unfortunately, we do not accept returns.
Q: What if I receive a damaged or incorrect order?
A: Contact us within 48 hours of delivery, and we’ll replace the item free of charge.
Hair Care Tips
Q: How should I care for my hair bundles?
A: Wash your bundles with sulfate-free shampoo and conditioner, avoid excessive heat, and use a wide-tooth comb to prevent tangling. For detailed tips, check out our [Hair Care Guide] page.
Q: Can I use heat styling tools on the hair?
A: Absolutely! However, always use a heat protectant to maintain the quality of the hair.
Still Have Questions?
If your question isn’t listed here, feel free to contact us at infothehairm@gmail.com or via our Contact Us page. We’re here to help!
Q: What type of hair do you sell?
A: We sell 100% human hair, available in various textures like straight, body wave, deep wave, and curly. Our hair is soft, durable, and designed to last with proper care.
Q: Can your hair bundles be dyed or bleached?
A: Yes! Our hair is 100% RAW and can be dyed, bleached, or styled just like your own hair. We recommend consulting a professional stylist for the best results.
Q: How long does the hair last?
A: With proper care, our hair bundles can last 2-3 years or longer. Be sure to follow our hair care instructions to maximize longevity.
Ordering & Payment
Q: How can I place an order?
A: Orders can be placed directly through our website. Simply browse, select your desired products, and check out securely.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment options listed at checkout.
Q: Can I cancel or change my order?
A: If your order hasn’t shipped yet, you may request changes or cancellations by contacting us at
Shipping & Delivery
Q: Do you offer international shipping?
A: Yes, we ship worldwide! Shipping costs and delivery times vary by location.
Q: How long does shipping take?
A: Standard shipping within the U.S. takes 3-7 business days. Expedited options are also available at checkout.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with your tracking number and a link to track your package.
Returns & Exchanges
Q: Can I return or exchange my hair bundles?
A: Yes, we accept exchanges only of unused and unaltered products in their original packaging within 7 days of delivery. For exchanges, contact us to arrange the process. Unfortunately, we do not accept returns.
Q: What if I receive a damaged or incorrect order?
A: Contact us within 48 hours of delivery, and we’ll replace the item free of charge.
Hair Care Tips
Q: How should I care for my hair bundles?
A: Wash your bundles with sulfate-free shampoo and conditioner, avoid excessive heat, and use a wide-tooth comb to prevent tangling. For detailed tips, check out our [Hair Care Guide] page.
Q: Can I use heat styling tools on the hair?
A: Absolutely! However, always use a heat protectant to maintain the quality of the hair.
Still Have Questions?
If your question isn’t listed here, feel free to contact us at infothehairm@gmail.com or via our Contact Us page. We’re here to help!